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Compaq Canada
• eCommerce Specialist
• Site Design Specialist

• Education
• Related skills

• Resume (31kb) 
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User Experience
Worked with Jive social media platform, developed info architecture, experience and user flows, wireframes, use cases, heuristic evaluations, competitive analyses, personas, pre/post-development benchmarking, led JAD sessions, ran QA for RIM (Blackberry), Facebook, iGoogle, Astral Media, the NBA, the NFL, Intel, Pitney Bowes, FedEx, Kraft Foods, Rogers, HBO, Open Text, Bank of Canada, Fido, RBC Capital Markets, Fidelity Investments, Astra Zeneca, Clearasil, General Mills, Hershey's and Home Hardware software, gaming and web projects; on-staff usability specialist for 2 years with Bell Canada

User Acceptance Tests
Led, moderated and reported on user acceptance tests for Expedia.ca, Canada Savings Bonds, McCain Foods, Pitney Bowes and more

Functional Requirements and Documentation
Functional Requirements/Documentation - developed bilingual requirements, functional specifications and technical documentation for RIM (Blackberry), Facebook, iGoogle, RBC Capital Markets, Daimler Chrysler Corp., Kraft Foods, Rogers, McCain Foods, Fido, Home Hardware, Canadian Cancer Society, Sapient Canada, OnX Enterprise Solutions, Blue Spark, Digital Cement, Usability Matters, RealNet, Aventis Pharmaceuticals and Bell Canada e-user forum

Site Templating
Developed Kraft Foods' functionality-rich global templates and migrated several countries to them; also migrated Bell Canada's bilingual intranet to templates, harmonized English and French content, provided technical recommendations for site improvements

Quality Assurance in Application Builds
Assisted in the Bug Reporting / Fixing cycle in MyBlackBerry, Facebook, iGoogle, Home Hardware, Compaq Canada eCommerce, Daimler Chrysler and Kraft Foods projects

Public Speaking
Am a regular speaker at The Other Dreamweaver Conference series and most recently appeared at MX North Toronto, MX Vegas and MX North Vancouver

Translation
Translated and laid out French content as part of Information Architect and Business Analyst roles

Redesign & Migration

Redesigned and migrated Compaq Canada's public store and kiosks to a more efficient platform; researched the project, mastered it, then handed over a well-documented deliverable

Reverse Engineering
Audited, then integrated a complex product catalogue database into Compaq Canada's existing eCommerce platform

Rapid Prototype
Consulted on and assisted in building a rapid prototype for purposes of user acceptance testing

Team Management

Managed a team of 8 graphic designers, developers, technicians

Vendor Management
Managed a group of some 15 outsourced vendors

New Technology Research
Introduced a number of new web technologies into the Compaq Internet / Intranet / Extranet environments

Site Direction
Moved the Compaq website ahead in accordance with business unit requirements and end user demands

eCommerce
Introduced eCommerce into the Compaq Canada website

B.A. Honours, Psychology (minor in French translation)

McGill University

Project Management
George Washington U, Toronto corporate course

Javascript
Bell Centre for Creative Communication, Toronto

Design Apprenticeship
B. Rosenbaum Graphics, Toronto

French Translation Diploma
University of Toronto

French Schooling
Exclusively French schooling up to university, Montreal

Languages

Fully bilingual French/English speaker; working knowledge of Spanish

IT Competencies
Skilled with Jive social media platform, javascript, ASP, DHTML, Photoshop, Illustrator, Flash, TeamSite, Dreamweaver and other content management suites, Fireworks, Visio and other web tools (Mac, PC and Linux platforms)

Published in...
The Toronto Star, Explore Magazine, IMAT, International Who's Who 2002, 2005, 2007 and 2009

Volunteer Organizations
Mentor for joint Dixon Hall / Centennial College / provincial gov't women's reeducation program (FutureSmart)

Communications
Excellent communicator, people manager and team player

Interests
White water kayaking, hockey, hiking, writing and music